Age Policy

Restricting play to adults

1.1 Peterborough Casino serves adults of 19 years and older only. If you are under 19, you may not register, deposit, take part in Promotions, or play Lobby, Live Casino or Jackpots games.

1.2 Opening an account under another person's name, or helping someone under 19 to play, is a serious breach of our Terms & Conditions.

Protecting minors on shared devices

2.1 Household members frequently share a single phone, tablet or laptop. Sign out after every session and set your browser so it does not store passwords.

2.2 Use a PIN, fingerprint or face recognition to lock your device, and store your account credentials and payment cards where children cannot reach them.

2.3 Avoid playing when children are present, and never let them watch Live Casino tables. Your account is strictly for your own personal use.

Verifying age

3.1 Every player gives a birth date at registration. Accounts with a birth date under 19 cannot be created.

3.2 Your identity is confirmed electronically through trusted data providers, and this happens before your account receives any funds for the first time. If that check is unable to show that you meet the minimum age to play, you will need to provide a current government-issued photo document, such as your passport or your driver's licence.

3.3 We can run age checks again whenever needed, a withdrawal request included. Full details are on our Verification and AML page.

Using parental controls and filters

4.1 Built-in parental controls are included with most computers, phones, tablets and browsers. They can stop access to gambling sites and restrict which apps get downloaded. We suggest enabling them on any device a child is able to use.

4.2 Filtering software and home router settings can block gambling content across every device on your network.

4.3 Giving children their own user profiles on shared computers and tablets adds another layer of protection.

Acting when a minor is found

5.1 Any account we discover in use by a person under 19 is suspended at once and then closed.

5.2 Every bet on the account is cancelled, and winnings are not paid out. Once the identity of the account holder is verified, deposits are refunded via the method originally used to pay them in.

5.3 If an adult let a minor play while aware of it, we may take further steps, for example closing that adult's account permanently and blocking any registrations in future.

Reporting a concern

6.1 Contact [email protected] with as many details as you can if you think someone below 19 is using our site, or that a child has got into your account. We treat each report confidentially and act on it promptly.

6.2 Our Safer Play page lists free support organisations for players and families.